Frequently Asked Questions
Welcome to our FAQ section! Here, you’ll find answers to common questions about our services, pricing, project timelines, and more. If you need further information or have additional questions, please feel free to contact us. We’re here to assist you in creating a successful online presence.
General Questions
What services does your web agency offer?
We offer a range of services including web design, web development, SEO, content creation, e-commerce solutions, and support and maintenance packages.
How much do your services cost?
Our pricing depends on the scope and complexity of the project. We provide custom quotes after an initial consultation. A general guide would be anywhere from €2500+ for a brochure website to €5000+ for an e-commerce or more advanced website. We’ve also worked on major projects ranging from €10,000+.
What is the typical timeline for a web development project?
Timelines vary based on the project’s requirements. Generally, a standard website takes 6-8 weeks from the initial consultation to launch.
Do you offer ongoing maintenance and support?
Yes, we offer various maintenance and support packages to keep your website running smoothly.
What platforms do you specialise in?
We specialise in WordPress but have also worked with a variety of other platforms including Shopify, Wix, Magento, and custom-built solutions using frameworks.
Project-Specific Questions
Can you help with website redesigns?
Absolutely. We can redesign your existing website to improve its aesthetics, functionality, and user experience.
Do you provide content for websites?
Yes, we offer content creation services including copywriting, blog writing, and multimedia content production.
How do you ensure the websites are SEO-friendly?
We incorporate SEO best practices from the ground up, including keyword research, on-page optimisation, and performance enhancements to ensure your website ranks well on search engines.
Can you integrate third-party tools and services into my website?
Yes, we can integrate a wide range of third-party tools and services such as CRMs, email marketing platforms, and payment gateways.
What information do you need from me to start a project?
We need details about your business, target audience, goals for the website, preferred design style, and any specific features or functionalities you require. We will outline this in a detailed but easy-to-follow kickoff email once the project begins.
Technical Questions
Will my website be mobile-friendly?
Yes, all our websites are designed to be fully responsive, ensuring they look great and function well on all devices.
Do you offer e-commerce solutions?
Yes, we provide comprehensive e-commerce solutions including online store setup, payment gateway integration, and inventory management systems.
How do you handle website security?
We implement robust security measures including SSL certificates, regular updates, security plugins, and backups to protect your website from threats.
Can you work with my existing hosting provider?
Yes, we can work with your existing hosting provider or recommend a reliable hosting service that suits your needs.
Do you offer custom development?
Yes, we provide custom development services to create unique features and functionalities tailored to your specific requirements.
Process and Communication Questions
What is your design and development process?
Our process typically includes discovery and planning, design, development, testing, and launch, followed by ongoing support and maintenance.
How will we communicate during the project?
We use various communication tools such as email, phone calls, video conferencing, and project management software to keep you updated throughout the project.
How involved do I need to be in the project?
Your involvement is crucial, especially during the initial stages. We will seek your feedback and approval at key milestones to ensure the project aligns with your vision.
Do you provide training on how to use the new website?
Yes, we offer training sessions via videos to help you and your team manage and update your new website. We will provide you with video links that you can reference going forward. Also if you are on support and maintenance after launch we will be here to help whenever you need us.
Can I see some examples of your previous work?
Of course! Please visit our portfolio page to see examples of our past projects.